💳 Customer Guarantee
Cancellation & Refund Policy
Our commitment to transparency, digital fairness, and customer satisfaction.
1. Free Community Edition
NeXDM is 100% free to download and use with full 64-segment speeds. You will never be charged automatically.
2. 7-Day Refund Guarantee on Voluntary Contributions
If you made an optional voluntary contribution or supporter donation and wish to request a refund, we offer a no-questions-asked 7-day refund window.
3. How to Request a Refund
Simply email our team at nexdm2026@gmail.com with your Razorpay payment ID, and refunds are processed back to your original payment method within 3–5 business days.